Shipping policy
Where we ship
We ship to addresses within Australia only.
Cost
Shipping is free on every order. There are no extra charges at checkout.
Processing time
Orders are processed within 1 to 2 business days.
Delivery time
Delivery takes 9 to 14 business days from the day you order. This includes processing time.
Tracking
Once your order ships, we email you a tracking number. It can take a few days before tracking starts updating.
Delays
Delays can happen with customs or the postal service. If your order has not arrived 21 business days after you ordered, email us and we will sort it out.
Wrong address
Please check your address at checkout. If a parcel comes back to us because the address was wrong, we will contact you to arrange redelivery.
Lost or damaged parcels
If your parcel arrives damaged, or does not arrive at all, email us within 30 days of ordering. We will replace it or refund you.
Contact
arsyawaldarren@gmail.com